This page covers the answer to common questions that I (Jeffrey Friedl, an American software guy and hobby photographer in Kyoto) get about my plugins for Adobe Lightroom. Most days, it seems, I spend more time answering emails than I do developing new features or fixing bugs, so this page is an attempt to become a bit more efficient all around.
Installing
- I can't install the plugin... I get various errors when I try to install it in the Plugin Manager
- I had the plugin installed before, but suddenly it's missing... where did it go?
- I get an error when upgrading the plugin via the built-in “upgrade” button.
General
- Why didn't you respond to my note about (insert something unrelated to my plugins, tangential, or something already answered on my site)?????
- What's the difference between your upload-to-xxxxxxx plugin and the one of the same name that comes with Lightroom?
- Do you have a plugin for uploading to (insert name here)?
- I'm running into troubles with the plugin... is there a log or something I can send that might help you diagnose the problem?
- About your LR/Mogrify plugin, could you please...
- I can't find my downloaded plugins in OSX Lion
Network
Registration
- I generated a transaction at PayPal (see, here's my PayPal receipt as proof)... when will you send me the registration code?
- When I try to register from within the plugin, I get a “Can't contact Jeffrey's server” error.
- My registration code doesn't work.... it keeps saying “Code has expired for new registrations.” What's going on?
- My registration code worked in Lightroom 2, but doesn't work anymore in Lightroom 3...
- I registered the plugin before, but now it's not registered... what happened?
Uploading
Installing
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I can't install the plugin... I get various errors when I try to install it in the Plugin Manager
You probably got a corrupt download or bad unzip. Simply clicking on the download link on the plugin home page works fine for the vast majority of people, but some small percentage of people get a corrupt download (usually on 64-bit Windows 7, though most such users have no troubles). Try a different browser to do the download, or a different utility to unzip the zip file.
If you run into a download that works with one browser but not another, and can figure out what the problem is, I'd appreciate to hear about it.
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I had the plugin installed before, but suddenly it's missing... where did it go?
You probably deleted it from disk. Just download and reinstall again, and try not to delete it this time
.Part of the problem is that "installing" a plugin in Lightroom is really just letting Lightroom know where on disk the plugin resides, and Lightroom expects to find it there from then on; Lightroom doesn't make a copy for itself, or anything like that. (This applies to all Lightroom plugins, by the way, not just mine.)
So, after downloading and unzipping the plugin, but before "installing" it into Lightroom's plugin manager, make move the *.lrplugin plugin folder to where you'd like to keep it on disk. Most anywhere is fine as far as Lightroom is concerned, but it's best if it's a place that Lightroom can write to (that is, don't pick a place that requires administrator privileges to install to if you're not going to be running Lightroom as an administrator), because then the plugin can't update itself, leading to this problem.
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I get an error when upgrading the plugin via the built-in “upgrade” button.
Yeah, it happens sometimes, sorry. I developed the built-in upgrade system myself, so it's not as widely tested or robust as if Adobe had done it, and I'm sure I have not foreseen all possible machines setups out there. If it doesn't work for you, please just do a normal manual install, as described on my Lightroom plugin install page.
General
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Why didn't you respond to my note about (insert something unrelated to my plugins, tangential, or something already answered on my site)?????
Sorry, but due to some arm pain that limits my time on the computer, I've had to make a change in my priorities, and responding to emails and comments is now lower down on the list. Sorry.
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What's the difference between your upload-to-xxxxxxx plugin and the one of the same name that comes with Lightroom?
The plugins that come with Lightroom are very bare bones; my plugins are more complex, but have a lot more options, and also support normal (non-Publish) export as well. If your needs are ver simple, the built-in plugins may be perfect for your needs. Give them a try.
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Do you have a plugin for uploading to (insert name here)?
If it's not listed on my Lightroom goodies page, then I haven't developed it, but that doesn't mean that someone else hasn't. Check out Adobe's Lightroom Exchange for lots of plugins and such.
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I'm running into troubles with the plugin... is there a log or something I can send that might help you diagnose the problem?
You can send the plugin log via the ”Send to Jeffrey“ button in the upper-right section of the plugin manager.
Please do not email logs; use the submission feature.
Important: The send-log dialog offers a place to add a note to me that's sent along with the log. Please use it to describe why you're sending the log, even if you've already told me via email or a blog comment. I get a lot of logs, and I have a very hard time keeping things straight, so giving me the information I need to debug things along with the log greatly increases the chances that I will not let it slip through the cracks.
The log is cleared each time the plugin is loaded (which for most people is normally when Lightroom starts, though plugin developers might have the “reload on each export” option enable). Near that button is also an “Enabled enhanced debug logging” which turns on extra logging from the time it's enabled. If you're reporting an unexpected error you can't turn it on in hindsight, but if I've asked you to perform some specific operation before sending a log, it's probably a good idea to turn on the enhanced logging, just in case.
There's also a separate, unrelated log kept by Lightroom, referenced in the lower-right section of the plugin manager. If it reports more than one diagnosis message, only the first is relevant: to access it, you have to save the messages to a file, then open the file to view. If I ask for these, please cut-n-paste them to an email or to the note box of the ”Send to Jeffrey“ dialog described above.
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About your LR/Mogrify plugin, could you please...
That's not my plugin... Lr/Mogrify was written by Tim Armes.
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I can't find my downloaded plugins in OSX Lion
If you had put them somewhere in your ~/Library folder tree, you'll find that OSX Lion now hides that folder. See this post for how to unhide that folder tree.
Network
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I keep get a “Security Error” when trying to upload.
Nothing in Lightroom would generate this error natively... it's a problem outside of Lightroom and the plugin. I know of three possible reasons...
The date on your computer is off. Secure networking doesn't work unless you have a reasonably accurate clock. Check carefully... I've had people complain to me that their clock was correct, when in fact it turned out to be exactly one day off, one month off, or one year off. I kid you not.
You have some kind of security app prohibiting Lightroom from using the network (in general, or to the specific site the plugin is trying to upload to). Common examples are Little Snitch and Zone Defense. You might try disabling them temporarily to check, but going forward you should be able to add a Lightroom-specific exception.
Please check carefully...I can't tell you how many times people have told me "I've disabled everything and I'm still getting the error!", only to come back a day or a week later and say "aaah, I had forgotten about....".
[SmugMug only] You need to install a particular SSL cert to work with SmugMug's API servers: Download the “Starfield Class 2 Certification Authority Root Certificate” from here, double-click to install, and restart Lightroom.
Registration
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I generated a transaction at PayPal (see, here's my PayPal receipt as proof)... when will you send me the registration code?
The registration code is in the PayPal receipt (the Unique Transaction ID or the Receipt Number, as illustrated here.
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When I try to register from within the plugin, I get a “Can't contact Jeffrey's server” error.
If you're reading this on my site, my machine is up and working. If you can see the “you can connect” message on my secure server, then it's up and the problem is almost certainly some security setting on your machine (Zone Defense? Little Snitch?) blocking Lightroom from connecting to my machine. Please check your settings.
If you try to connect to my secure server with your browser and get a security-warning error, check your system clock. It must be reasonably accurate for any https/ssl to work. You would be shocked at the number of people who complain to me about things not working when it turns out that their system clock is one month or one year off.
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My registration code doesn't work.... it keeps saying “Code has expired for new registrations.” What's going on?
As per the registration information page, registration codes used for Lr2 plugins may be used to register a plugin copy for up to six months after they're first used. If you need to re-register after that (say, due to reinstalling your whole OS), you can just generate a new code with a 1-cent transaction at PayPal, as with the initial registration: see the registraion page.
Thankfully, these silly gymnastics are not needed for my plugins in Lr3, though they do need a new code in Lr3 (see the next question).
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My registration code worked in Lightroom 2, but doesn't work anymore in Lightroom 3...
Yeah, sorry about that. The registration system for Lr3 versions of the plugins actually running in Lr3 is different, so you need a new code if you want to register. Registrations from earlier versions, or even from the same version in Lr2, don't carry forward. You can generate a new code with a 1-cent transaction at PayPal.
In my defense, I'll note that there were warnings about this on the registration page and each plugin page since 2009 when Adobe announced the first Lr3 beta. Versions of the plugins released prior to that do run on Lr3 with the old registration system, so you can continue to use them as is if you don't want to upgrade.
(I had all the plugin versions released during the Lr3 beta set to expire, because support for final Lr3 was not known at the time, and the plugin infrastructure was “highly dynamic”,so it was difficult to predict how it would end up for the real Lr3.)
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I registered the plugin before, but now it's not registered... what happened?
Most reports I get of this are because of two things: confusion about which plugin was registered, and corrupt Lightroom preferences.
In case of the former, pay careful attention to messages to see which plugin is and isn't registered. My plugins tell you clearly in the Plugin Manager.
If a plugin becomes unregistered due to Lightroom preferences becoming corrupt, you can try to reregister it (use the "forgot your code?" button in the registration dialog to automatically bring up your code for the current plugin and the current Lightroom serial number), and hope it “sticks” across the next Lightroom restart, but if it doesn't, you'll have to wipe your Lightroom preferences file and so that Lightroom can rebuild it when it next launches.
For info about where to find the preferences file, see “Replacing the Lightroom Preference File” at Lightroomers.com.
Uploading
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I'm having troubles uploading to SmugMug, getting incomplete file or wrong format errors.
An ongoing (but apparently intermittent) problem at SmugMug causes uploads to fail with errors along the lines of:
incomplete file (ByteCount given: 2364388, received: 2196876. MD5Sum given: 0f648f10a6228ca29373fe9c2998865f, actual: 9130c1456857dc56ed89eb7b85dc2643.)
or
wrong format (ByteCount given: 2364388, received: 2196876. MD5Sum given: 0f648f10a6228ca29373fe9c2998865f, actual: 9130c1456857dc56ed89eb7b85dc2643.)
It's possible that this is caused by your router or something with your networking dropping the connection before an upload is complete, but it's more likely the result of a problem at SmugMug. Please contact them for assistance.
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How can I upload photos to my fan page or group?
In mid January 2011, Facebook finally granted third-party apps permission to do this. Update to plugin version 20110116.147 or later, then at the top of the normal export dialog, log out of Facebook and then reauthenticate. That'll enable fan/group albums in the list of upload destinations.
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How can I delete photos I uploaded with the plugin?
Facebook doesn't allow it. They used to, but yanked permissions without warning or explanation. I've no idea what they're thinking.
How do I install the Smugmug plugin? Where does it go?
Thanks.
Steve.
Install instructions are on each plugin’s page, at a link labeled ‘Install Instructions” in the immediate vicinity of the download link. —Jeffrey
I’m a big fan of your plugins! Thanks for your contributions.
My feedback on the LR3/Flickr plugin is that there doesn’t seem to be a way to ignore when you have exceeded your Group limit like in the previous version (LR2) of the plugin. In fact, the LR3 plugin will reverse the publication of the photo if the Flickr group’s limit has been exceeded, which is a bit annoying.
I appreciate how hard this new implementation is with publish services – keep up the good work!
Regards,
Another Steve
This has been brought up before, and while I’ll be happy to revisit it once Lr3 issues settle down, my impression at the moment is that if you want the publish collection to continue even in the face of group failure, you’re using Publish wrong. If you don’t care whether a photo actually gets into a group, Publish is not what you should be using. —Jeffrey
I have the Plugh in for LR2 – picasa e flickr, as you noted they don’t work anymore after my upgrade to LR3,.
“You can generate a new code with a 1-cent transaction at PayPal” – where can I generate the new code? Do I need to send the LR2 codes?
Thanks in advance, and yes than Voigtlander 125 Macro is really something…. different.
Miguel
A code is generated with a PayPal transaction to me, as you did to generate the Lr2 code. It’s all described on the registration page. —Jeffrey
Jeffrey,
Just wanted to say have loaded your smugmug plugin and it has really re-invigorated my need to get on and sort my catalog and my website! THe integration between the two – especially with the recent changes in smugmug – is brilliant!
Many thanks
AJS
Jeffrey,
thanks for your plugins. Just a quick question, on the Flickr one is there a way you can publish each collection as a different photoset (with the same name that the collection)?
Best,
You can manually set them up that way, but it’s not automated yet. It’s on the todo list. —Jeffrey
I am (was) a user of the Smugmug plugin for Lightroom 2. I downloaded the zip file for Lightroom3 but cannot unzip it as it is reported as empty by Windows Vista 64 bit. ??
Perhaps try another browser to download. —Jeffrey
Thanks Jeffrey. All my fault, now working OK. John
Hi,
I’ve been using your “Export to Flickr” plugin for a while now, unregistered, to get the hang of it and whilst learning Lightroom.
I’m not a professional photographer, and what I do with Lightroom would barely reach ‘amateur’ status, but I’ve grown to love both the program and the plugin. Certainly, to do what I want (keep track of my photos, and have some of them on Flickr, with the minimum of fuss) both LR and EtF are proving invaluable.
I’ve just purchased LR3, so with it comes my donation/registration to your work., and my thanks.
There are things I could suggest ‘going forward’, but you seem to have most of the list prepared already! My only hope is one day ‘things’ (LR, Flickr, etc) settle down to the point that the initial setup/learning curve is not as steep! And it may also be nice (somehow) to see the ways in which other people are implementing all this to work for them.
Best of luck, and thanks
David
Jeffrey;
For your Smugmug Plugin, regarding the “wrong format()” error, I think I may have stumbled on an instance where this is re-creatable, so maybe there is a workaround? I am noticing that it comes up when the plugin is trying to RE-upload a video file, at least in my usage within the Publish Services.
So if I set up a Publish Service to send up stuff from a folder, with 4+ stars, and I let it do its initial upload, and then I tag a photo for re-publish, it works fine. If I tag a video for re-publish, it fails, and I need to delete/re-publish it (or more correctly ‘set video to < 4 Stars, Publish, re-set video to 4 stars, Publish') in order to get it up there successfully.
Does this jive with your testing?
Thanks and keep up the great products!!
–David
SmugMug tells me that they don’t support replacements for video. I’ll see whether I can add something to the plugin to avoid republishing videos. —Jeffrey
Hi Jeffrey,
I tried out today and pretty impressed. This makes geotagging in LR quite simple.
Unfortunately I ran into a little issue for the second date I try to sync with my photo.
I got following error message:
“File at 3:40PM (Mon, Jul 26, 2010): _0010217.DNG
Tracklog has datapoints 47 minutes (2.802 seconds) earlier, at: 52.403188, 13.060522
and 4 hours (15.302 seconds) later, at: 52.403202, 13.062937
The two points are separated by 165 meters (180 yards).”
I am pretty sure I know the issue in general, but still this error message confuses.
The track is a bike tour, which is, despite a loop, nearly driving the same back. All photos on unique peaces of the track got their data attached properly. For all the rest it is clear you would have 2 points for each photo nearby, one for direction forward, one for back. BUT the timestamp should be easily identify the right point. Camera time is fine, all photos that got data succesfully attached are exactly at place from where I took the picture.
Would be great if you could give me some hint. (Mail would be fine)
Thx in advance
Andreas
The plugin interpolates between tracklog points on either side of a photo time, but only if the distance from the photo time to the trackpoint time is within the “fuzziness” factor you select in the plugin. In your case, the tracklog has no points near the time you took the photo (the closest being 47 minutes away), so for all it knows you were riding in a subway and are 50km away, so it aborts. If you really want to allow that much fuzziness, set the fuzziness factor to an hour (3600 seconds). —Jeffrey
Every time I publish a picture to facebook, it adds my faceplate name down in the left hand corner of the picture. I am not able to find a way to turn it off, so now it appears on every picture. Any ideas?
Thanks you for publishing such a great Lightroom addin.
Johnny
Sounds as if you have watermarking turned on, or perhaps are using the Lr/Mogrify plugin (though neither has anything specifically do to with my plugin). —Jeffrey
Get plug ins Jeffry! I use them for FB and Smugmug so far on LR2
Question: I see metatag that indicates which photos have been uploaded to Smugmug.
Is it possible to filter with LR to display which photos have NOT been uploaded?
Thanks
Andy
Sure, by using the grid filter and selecting “Uploaded to SmugMug” then selecting “no” —Jeffrey
Thanks!
For anyone else, I’ll give a tad more detail. Go to library view,
Turn on filter, click Metadata at the top of your screen, you will probably see Camera, Lens, Date, etc.
Add another column or change one of the existing ones to (hover or click on column headings) :
“Uploaded to SmugMug” Bingo! You can see which photos have been uploaded or not.
Very helpful. Also note there is another field called “Smugmug upload date”
Andy
Hi there,
I’m in the Santa Cruz mountains. When lightroom’s export to facebook plugin broke for me, a friend suggested I try yours (I already had tree exporter and mogrify). It seems to work and that’s way nifty.
Is there a way to automatically back tag photos off lightroom? Go back and get the tags that other people put on the photos, and then add those to the photos lightroom catalogue?
No, sorry, that’s not part of the plugin. —Jeffrey
Hi Jeffrey,
got an error message when trying to update picasaWeb plugin. But it was easy to get around this. I simply deactivated the plugin, did the update (which then succeeded) and finally reloaded and activated the plugin again.
One of my SmugMug collections shows a group of photos identified as “Modified Photos to Re-Publish”. I get no errors when I re-publish them; they just don’t move to the “Published Photos” group. I have tried removing a photo from the collection and then adding it again, but it ends up right back in the “Modified” group.
Thanks for any help.
This seems to be a Lightroom bug… I’ve got reports of it happening with Adobe’s plugins as well. It’s a mystery. )-: —Jeffrey
The JF Facebook plug-in say’s it is missing, as if it is not installed or functioning properly… The JF Facebook icon under Publish Services also has a ? on top of the folder. I haven’t moved to location of the plug-in, but recently, on the phone with tech support, I believe we merged catalogs to solve a “missing file” problem. After we solved that, this happened. What can I do?
Thanks, Bill Kennedy
Brooklyn, NY
To the best of my knowledge, Adobe has not yet built publish-support into catalog import/export, so that doesn’t sound promising on that front, but the “missing” error is not related to a specific catalog, but the Lr install. I’m guessing you did move/delete the plugin folder by accident… just download again, and re-point Lr at it in the plugin manager. —Jeffrey
it seems like jf PicasaWeb and jf Snapshot on Export don’t combine. I get a lot of errors. After removing jf Snapshot on Export from the export service all goes well. A know error and is this going too be fixed?
Can you be a bit more descriptive than “don’t combine”? —Jeffrey
Can someone point me to the directions for using the ‘Geoencode using Google Earth’ feature. It kind of works but I have not been able to zoom in on a location, building, viewpoint etc iin Google Earth and tell the plug-in to use this exact location for the Metadata.
Is there a trick here to scroll in GE and then designate that spot as the one whose Lat/Long ends up in the Metadata?
Thanks,
Paul
You pinpoint the location in Google Earth (panning and zooming as you like), then invoke “Geoencode using Google Earth” and the location in the center of the Earth viewpoint is imported as the location of the current image. The crosshairs mentioned in the dialog make pinpointing much easier, BTW. —Jeffrey
Is it at way of having your plugin to ignore the “waiting for republish” stuff?
Sometimes if i just change a keyword (and if i have made changes in flickr) everything that i have made on flickr gets reset’ed. An ignore-function like the delete-thing would have been great.
You can un-republish something via the Plugin-Extras dialog. —Jeffrey
Hi
I accidently deleted my facebook plug in, reinstalled it, but am unable to export images to facebook. I see it in the plug in manager of lr but not on the little “Export to” submenu as one of the publisher choice when I want to export. I hope you understand me message. What else do I need to do to enable it?
It sounds like you’ve got the built-in Adobe FB plugin active, and not The create date seems to be stuffed in all kinds of places under various names. You’ve got to be sure to remove the entire IPTC block, the XMP “photoshop” block, and for good measure, the whole “Times and Dates” Exif section (and be sure to enable the “remove with prejudice” option at the top of the Exif sections). If you want to get rid of the image-export date as well, remove the XMP “xmp” section. I never really understand half this stuff anyway, so I go by trial and error, and this seems to do it. —Jeffrey
Update: I just pushed version 20110518.72, which now handles the “CreateDate” removal-with-prejudice specially, also removing “DateCreated” and similarly-named items. —Jeffrey
Hi
I accidently erased the jf zenfolio plug in in LR3. The LR publishing manager shows the icon with a folder and a question mark. It says this plug in is not installed or functioning properly. I tried to reinstall the zip but am unable to. When I click on the zip it takes me to lr importing page. Please advise
Unzip the zip to create the “zenfolio-jfriedl.lrplugin” folder, then point to it via the “Add” button in the Plugin Manager. —Jeffrey
Hi Jeffery
I used to have this plug in for lightroom 1.4 and I thought it was awesome, I know have lightroom 3.4 do you supply a plug in that is compatible with this version? I cant see anything on this site saying so the only one I have found is for version 2.0
Thanks
Lou
I have a hard time guessing where you’re looking… all my plugins for Lr1 are available for Lr2 and Lr3 on .
Jim
The message about the high quality setting should also be referring you where in the dialog to go to find out more info, and to disable the check so you can upload as you like. It’s a one-time roadblock to bring the info on this page to your attention. —Jeffrey
I have trouble to delete pics from facebook with your and the original LR plug-inn.
When I try to delete i get this Message “couldn’t delete image: (#3) Application does not have the capability to make this API call.” After i close this message the next one is “deletePhotosFromPublishedCollection: did not call deletedCallback function”
The upload is normal. LR ( 3.4.1 ) runs on a Mac OS X 10.6.8
Can you help me?
Facebook yanked the ability for plugins to delete photos. Modern versions of my plugin don’t even try anymore. —Jeffrey
I have LR3.4.1 installed. I’ve been trying for the last couple of hours to get my FB Groups to be visible (of which I am the admin). None of my groups show up. The FB Page shows up, but not the groups. I’ve re-authorized and checked my setting in Facebook also. Under application settings, there is a “Manage My Pages” link, under which the pages I have can be added/removed. There isn’t anything about groups. Is this feature no longer available?
It sounds like you did everything right, so it seems you’re being bit by the mysteries of Facebook. Their engineering docs often don’t match reality, and this seems to be one of those cases. You can try submitting a bug report to Facebook, but I wouldn’t hold your breath. —Jeffrey
I have used and loved your jf picasaWeb plug-in. Just upgraded so that I could publish more than 10 nex pix to new folder. However, I keep getting an error message, need to re-authenticate to picassaweb.
Your instructions tell me that I can do so at the top of the export box. but for the life of me I cannot find the export box to which you refer. If it is in the plug in registration/setup dialogue, there is no place for me to re-give my google password, which is what I assume I need to give. can you help straighten me out??
The export dialog is the one that pops up when you hit the “Export” button in the lower left of Library, or invoke “File > Export”. The new authentication does not involve you giving your Google credentials to the plugin (you log in via the browser), which is a nice benefit. —Jeffrey
I’m having trouble using the facebook plugin to post to my group/fan pages. I have uninstalled, reloaded, reauthorized, unauthorized, deleted saved authorizations, etc. and I still can’t get those albums to show up on the export page. Has this functionality been pulled from facebook, or am I missing something?
It simply doesn’t work for some people. It’s a FB thing. No idea why. I’ve asked FB, and they don’t respond. Not much more I can do. )-: —Jeffrey
Hello! You’ve made the great work for your plugin export to flickr, thank you!
I have one question.
I need to export one foto many times without replacing in Flickr for demonstrating of various editing. How can i do it?
there is one similar comment:
http://regex.info/blog/lightroom-goodies/faq#comment-42151
but i didnt understand what i should do to cancel republishing as global option forever
(there there is second reason to cancel republishing – flick generates new link to photo and all photos posted earlier in blogs becames “unavailible” after republishing).
You can create virtual copies in Lightroom, and include each virtual copy in your publish service, or if you want a one-off approach, just export via the normal (non-Publish) export, make whatever develop changes you want, then export again, being sure to turn off the delete/replace options. —Jeffrey
I like the twitter plugin but is it posable the the plugin ask for some twee text before sending the picture to twitter?
Uh, there’s an entire section of the export dialog for entering the tweet. —Jeffrey
I know but I want to enter different text for every photo I tweet. Now I have to open the export settings for every picture I tweed. I think it’s easier if the plug-in ask for the text before him sends the picture, whiteout having to change the plugin settings.
It’s not “plugin settings”, it’s the export dialog. It opens up to where it was last time, so you enter the text and press “Export”. Generally, once you set other things as you like (your login, the photo size, etc.), you’ll just enter the tweet text. —Jeffrey
I have been using your plug-in to upload pics from LR3 to Smugmug. Your plugin is a godsend – thank you for your hard work. The last half dozen times I have used it (the last 6 months or so), I keep getting error messages on my MacBook Pro that there is a Network Error of “timing out”. I am using a wireless connection when I try to upload, and eventually the attempts run out and the upload aborts When I first started using your plug-in, I did not encounter this issue. Any words of wisdom as to why this is happening? It does not seem to matter how few (as little as 10 images) I have selected, I still get this error message. It then seems to screw up the internet connection and I have to reboot to get internet service again. Any ideas would be greatly appreciated.
I’m not sure what to say… Lightroom is just a client of your networking, and if it’s flaky (for whatever unknown reason) Lightroom will have a tough time. It could also be SmugMug having issues, or your ISP, or anyone in between…. —Jeffrey
Hi. Have been using your uploader to Zenfoilo without problem until tonight. Went through the usual steps in your export dialog (after I had logged on to my zenfolio site), and when I clicked on “refresh list” button I got “cannot log onto zenfolio; invalid credentials”. I have changed my email address to the address listed above since my last upload, and suspect that’s the problem. At any rate, how do we fix the invalid credentials?
In the top section of the export dialog, log out of Zenfolio and then re-log back in. (Being logged in within the browser is not relevant) —Jeffrey
Hi Jeffrey! こんいちは！ I am trying out your plugin for picasa web album uploading. My question is, is it possible for it to handle two picasa accounts? I want to upload professional photos to my account and family photos to my wife’s picasa account. So I was hoping I can have options on which account to upload.
Yes, if you’ve authenticated to two or more accounts, you’ll have a dropdown in the login area where you can just choose the account. Export presets also include the account, so you can make account-specific presets and invoke them directly from the File menu. —Jeffrey
I was just trying to publish some photos to my Zenfolio page and got the error
“Got an unexpected HTML reply from Zenfolio to my JSON request”
What do I do now?
After getting such an error, please send a log. —Jeffrey