I keep getting this message when I try to export to zen.

Unexpected reply from Zenfolio: their system returned this error that the jf Zenfolio plugin doesn’t know how to handle: “50005: User is not an owner of an object.”

It might be an issue with Zenfolio, or perhaps with this plugin.

Additional information to pass along to Zenfolio support in case you contact them:

Target url: http://api.zenfolio.com/api/1.8/zfapi.asmx
Unix timestamp of call start: 1505432832.2852
Unix timestamp of call end: 1505432833.4348
HTTP Reply Date Field: Thu, 14 Sep 2017 23:47:26 GMT
HTTP Origin Field: WS001

Thanks for any help…

I’m pretty sure that’s an error at Zenfolio. It’ll likely go away on its own; if not, perhaps send them a note (including the information you copied here). —Jeffrey

Yesterday I noticed 5 or 6 photos on Flickr viewed with ‘camera roll’ were unavailable. I have tried a few times to republish them yesterday and today but I am getting the same message others here have “Flickr is currently down (error returned by Flickr: Photo is temporarily unmodifiable)”

Just now as I tested again to get he exact error message. They were all present and republishing worked so this is an intermittent problem it seems

Yes, it seems to come and go. It’s a problem with Flickr, in their backend systems, I’d guess. —Jeffrey

Hi, I’m from the UK near London.

I started using your plugin when I wanted to upload to a business page, but the standard plugin wouldn’t allow. It works fine but, doesn’t seem to allow me to publish file names with each image? When I am uploading 100s of images and someone wants to buy one, the Facebook plugin when publishing to my personal page would name each image (as their original file name that came from the camera. With your plugin however, each image is blank, no file name attributed to the image? Obviously, with a file name, the images were easy to identify…
Any ideas?

See the “Facebook: Metadata Management” section of the Export/Publish dialog. There, you have considerable control over what you send to Facebook to use as the caption. —Jeffrey

Hey Jeff. I just updated to Lightroom Classic and your Smugmug plugin stopped working. When I click on what remains of the publishing service it tries to open the following URL, but fails http://www.adobe.com/go/lightroom-smugmug

I don’t want to try reinstalling it before I let you know. Im hoping it can be recovered.

Thanks!

It sounds like you were using a very old version of Lightroom’s SmugMug plugin, which they passed on to SmugMug itself many years ago. My plugin precedes (and is unrelated to) both. —Jeffrey

I am trying to upload pictures from Lightroom to Zenfolio and I keep getting System returned “securityerror” when Lightroom attempted to use the internet:are you sure that your system date and time are correct? My system time is correct I have checked it multiple times. I also don’t have any firewalls or anything. I have spent hours on this today. Does anyone know how to resolve this?? I can log on to Zenfolio just fine on the website.

I am getting the same error other users have mentioned, I get this message, “System returned “Security Error” when Lightroom attempted to use the Internet” Are you sure that your system date and time are correct?”

I checked time and date and it was all fine, I even reset it. I tried to switch to the Safari browser rather that MOZILLA firefox Nothing helped. I was trying to upload photos to my Zenfolio account from Lightroom 4. I had done a successful upload just two days ago. Please HELP!

Jolene Grabill
Kansas

It turns out that this is an issue with your old version of OSX. Unfortunately, at this point the only recourse is to update the operating system, sorry. Please see this FAQ. —Jeffrey

Hello Jeffery.
I managed to stumble upon you LR > Facebook plugin as I could not get the Native LR one to work. I’m experiencing a small issue which I hope you can help with…

I have my personal Facebook page (Geoff Moore) and then I have a 2nd page for my photography (Geoff Moore Landscape Photography)

Within the settings for your Plugin > Lightroom Publishing Manager > Facebook Tools I have selected (Geoff Moore Landscape Photography)

Within > Facebook: Albums In this Publish Service > I have selected Time Line Photos

The problem I’m encountering is that the image gets publish to the timeline on my personal Facebook page (Geoff Moore) and NOT (Geoff Moore Landscape Photography) and I cant figure out why. Can you assist?

Regards
Geoff

What albums you can and can’t publish too has seemed to be a buggy area for a long time (see this FAQ). Your photo page is accessed via your personal-page credentials, so they’re all mixed as part of one Facebook account, and Facebook should be telling the plugin all the albums you can post to (personal and professional). The “Timeline Photos” album must be from your personal account, but apparently there’s none from your pro page? This is all usually a mystery to me (bugs that I have no control over tend to be that way), but you can try sending the plugin log after, and I’ll take a look. —Jeffrey

Hello! I’m writing to you from Davis, California.

I’m having a sudden problem with your export from Lightroom to SmugMug plug-in.

After installing your most recent plug-in into the most recent version of Lightroom CC Classic I find that after some number (maybe 5 to 10) of images have been uploaded the uploads no longer work. It’s like your plug-in thinks the files have already been uploaded. I’ve tried uploading to a different gallery but that doesn’t work. I am able to export the image to a hard drive and then use the SmugMug web uploader to add the same image.

I’m using your plug-in 20180305.319 (I wish I could do a copy/paste out of your plug-in to get that) and using Lightroom CC Classic 7.3.1

Thank you for any insight you might provide.

I’ve provided in the Website field above a link to the gallery in which I’m attempting to upload images.

The next time you run into this issue, please send a plugin log, including a note that is explicit about which image you thought should have uploaded where, but didn’t. About the copy/paste idea, that’s great… I’ve added it to the new version that I just released. Just click the version number to copy it to the clipboard. —Jeffrey

So sorry to hear Smugmug pulled the rug out from under you. I have submitted a comment to them specifically asking that they respond quickly to you and get this invaluable tool working again. Sheesh!

It’s not fair to say they they “pulled the rug out”…. they did announce it a month ago, and I simply didn’t notice the announcement, which is certainly not their fault. (I didn’t have their developer forum in my newsfeed; I do now.) The bigger issue for me is that they’re pushing developers to go live with a new API that they themselves explicitly call “beta”. I didn’t intend to bother looking at the new API until it left “beta”; why should I trust it if they don’t? I thought it was odd that they left the “beta” label on it all these years, but I suppose that they have their reasons. And anyway, my plugin continued to work fine with their original system so what did I care? So, now I care. We’ll see. They’re good folks over there, so I’m certain things will work out. —Jeffrey

Thanks for the update. Hoping this is resolved soon, thanks for your work.

Hi Jeffrey

I too wrote to Smugmug …because your plugin is so much easier than theirs (or anyone elses!). So it’s been a real blow losing it…

This is what they said:
Jeffrey can update his plugin using our new API and everything will work as it was before – or even better since it is a new API – which I guess you already know looking at the above comments. But thought it might help make them more aware of third party developers’ needs!

Really looking forward to a solution.
Cheers
John F

Sigh, I think that they don’t understand the meaning of the word “beta“. They also don’t respond to my questions about the new API. I’m just in a holding pattern until they bother to reply. )-: —Jeffrey

Living in the Midwest, Polk County, Iowa or the Des Moines metro area.

I can’t even tell you how long I have been faithful to you using your many Lightroom Goodies! A long time for sure, and Lightroom user since 1 November 2007 0r 2008, and have been using SmugMug since 2009.

This just tears it, in what SmugMug has done to you and the many of us that publish our photography from Lightroom to SmugMug.

Right now I feel that my hands are tied and I am unsure what steps I need to move forward to publish or upload photos to SmugMug. Yesterday was the last straw using your Lightroom Plugin, SmugMug says now it cannot authenticate my login no longer, so no photos are leaving Lightroom to be published to SmugMug.

I will gladly wait for you but I can’t wait to long publishing photos. Seriously I have a couple hundred people looking for their photos on my photography website.

With that said I want to hear or read your two cents worth on how I should publish my photography in the interim while you make your updates in correcting your Lightroom Plugin. I just feel lost right now because SmugMug pulled a fast on you and all of us.

There are other plugins out that that may work because they were written to use the beta API that didn’t exist when I first wrote mine. (And I didn’t update to it when it came out because it was beta and not intended for production use.). Anyway, try other plugins — they won’t interfere with the data in my plugin. Using other plugins will mean that for those photos my plugin won’t learn the relationship between Lightroom photo and SmugMug copy, but that’s perhaps a minor issue, one that in theory can be remedied later via the “File > Plugin Extras > SmugMug Extras > Associate” operation. —Jeffrey

You might want to put a note at the top of your SmugMug page that says the software currently doesn’t work. Finding this page is NOT obvious.

Earlier I wrote a comment about a problem with the error window that the plugin produced that resulted in requiring a force-quit of Lightroom (there was no way to make the box go away – it was modal and there was no cancel or close button)

Thanks for listening.

Good point, I’ve added something to the top of the plugin page. About the dialog, you should be able to clear it by just pressing the enter key. Unfortunately, Lightroom doesn’t let a plugin know how big something will appear, and despite my having spent considerable effort coming up with heuristics to try to predict what I need to do to keep a dialog smaller than the screen, apparently I’ve not done enough. In particular, it’s difficult with retina displays that have a different actual-pixel-dimension from an apparent-pixel-dimension. Until Adobe adds hooks to help a plugin here (or until I get smarter), I’m afraid we’re stuck )-: —Jeffrey

On another topic besides the Smugmug plugin, there was a note inside Lightroom today (I think from the Facebook publisher plugin) that FB was going to discontinue “uploads” from desktop applications (I think Aug 1, or Sep 1, can’t remember). Is this going to affect your FB plugin? I hope not, because that’s also part of my regular workflow (and great). Manually uploading images is a pain, and since I have everything in LR it’s super easy to do.

Yes, my plugin (and all of them) will cease to work from Aug 2. I was able to get high-ups at Adobe in touch with high-ups at Facebook, looking for some kind of reprieve, but I guess nothing came of it. )-: —Jeffrey

Great news that the SmugMug plugin “upgrade” is underway, but that is another huge bummer about the FB one. And they are unlikely to be very flexible. I used their API professionally for a while and they were loath to do much of anything for any 3rd parties once they had set their mind on policies. But it’s really retarded and annoying. Clearly users want to upload albums into their system and clearly it’s VERY convenient to do it directly from LR if you are a serious photographer who uses it (and I don’t know many who don’t). What, are they going to make us dump them to a temp directory and then upload them one at a time manually or something? It’ll just make me stop posting more than 1 off photos to FB!