{"id":161,"date":"2006-03-18T16:49:19","date_gmt":"2006-03-18T07:49:19","guid":{"rendered":"https:\/\/regex.info\/blog\/2006-03-18\/161"},"modified":"2006-03-18T16:49:19","modified_gmt":"2006-03-18T07:49:19","slug":"comments-on-malaysia-airlines","status":"publish","type":"post","link":"https:\/\/regex.info\/blog\/2006-03-18\/161","title":{"rendered":"Comments on Malaysia Airlines"},"content":{"rendered":"\n\n\n<p>\n\nWe took a total of six <a\nhref=\"http:\/\/www.malaysiaairlines.com.my\/\">Malaysia Airlines<\/a> flights\nduring our recent trip, and in every respect but one, Malaysia Airlines was\n<span class='nobr'>a first<\/span>-rate airline. The staff (reservation and ground and air) were very\nnice, service was prompt and good, the planes and gates and terminals were\nall clean and bright. Flights generally left and arrived on time without\nfuss or problem.\n\n<\/p><p>\n\nBut I need to rant about one issue: the airline's collective lack of common\nsense when it comes to night flights and the basic human need for sleep.\n\n<\/p>\n\n<p>\n\nOur flight from Kuala Lumpur to Kansai International left at midnight, and\nlasted about six hours. <span class='nobr'>I generally<\/span> try to avoid redeyes, but have been on\n<span class='nobr'>a few,<\/span> and previously they've all run under <span class='nobr'>a similar<\/span> schedule: you get <span class='nobr'>a\nlight<\/span> drink\/snack right after takeoff, and then an announcement along the\nlines of:<\/p>\n\n<blockquote><i>We know most of you want to just sleep, so if you'd like any\ndrink\/food, feel free to call us or come back to the galley. We'll turn the\nlights off, so use your seat light if you'd like to read. We'll serve <span class='nobr'>a\nsnack<\/span> an hour before landing.<\/i> <\/blockquote>\n\n<p>Even so, periodically throughout the flight the attendants quietly walk the\nisles with trays of water and peanuts. <span class='nobr'>It allows<\/span> those that want to sleep\nto do so, yet still provides service to the rest.\n\n<\/p><p>\n\nOur Malaysia Airlines flight started out similarly. There was <span class='nobr'>a light<\/span> snack\nand then the lights were dimmed, and soon people were falling asleep. <span class='nobr'>But an hour<\/span> and fifteen minutes into the flight, everyone was <b>jarred\nawake<\/b> by the pilot loudly giving his welcome speech. &#8220;Thank you\nfor flying with us&#8221; and &#8220;We'll be flying over....&#8221; blah\nblah blah blah. Why, <span class='nobr'>I wondered,<\/span> are you telling me what we'll fly over\nwhen it's pitch black outside, and anyway, <b>why did you wake me up<\/b>\nfor this!?.\n\n<\/p><p>\n\nTwo hours later I was awoken again by all kinds of noise in the central\ngalley, which <span class='nobr'>I was<\/span> near. <span class='nobr'>We were two<\/span> and <span class='nobr'>a half<\/span> hours from landing, but\nthey were already preparing for breakfast (it was 3:30am!). They turned on\nthe lights and came through with <span class='nobr'>a drink.<\/span> <span class='nobr'>I asked<\/span> the stewardess <b>why on\nearth<\/b> are you waking people up for this at 4am? Don't you realize that\npeople want to sleep? <span class='nobr'>She said that<\/span> they couldn't get through breakfast in\ntime if they don't start now, as if ANYONE CARED ABOUT THAT. <span class='nobr'>She was completely<\/span> unapologetic, just <span class='nobr'>a robot<\/span> doing its job. <span class='nobr'>I was shocked<\/span> and\nangry (and very tired).\n\n<\/p><p>\n\nA half an hour later when they came through with the food, the stewardess\nactually WOKE ME UP to ask if <span class='nobr'>I wanted<\/span> to eat breakfast. <span class='nobr'>I don't<\/span> know\nwhether it was the same one or not, as <span class='nobr'>I didn't<\/span> even look out from under my\neyemask before waving her off.\n\n<\/p><p>\n\nIn the end, they were completely done with their service more than an hour\nbefore we landed, so if they <i>really<\/i> felt the need to give <span class='nobr'>a full<\/span>\nbreakfast (at 4:20am!), they could have started an hour later, giving their\ncustomers an hours extra sleep.\n\n<\/p><p>\n\nBut they should have let people sleep from right after takeoff until just\nbefore landing. Note that this is <span class='nobr'>a regularly<\/span>-scheduled flight, so they\ndeal with passengers wanting to sleep every day. <span class='nobr'>I can't<\/span> tell whether their\nentire lack of clue is due to inconsideration or just being stupid, but\nneither justify such an unforgivable corporate attitude.\n\n<\/p><p>\n\nAt least one person could get some sleep:\n<\/p>\n\n<div class=\"img_center\">\n<a\nhref=\"\/imageinfo.cgi?url=http:\/\/regex.info\/i\/_JEF2750.jpg&amp;mz=13&amp;mt=S\"><img loading=\"lazy\" decoding=\"async\" src=\"\/i\/_JEF2750.jpg\" width=\"460\" height=\"713\"\nalt=\"Anthony sleeping on the flight home; click to see Exif data and map\"\nborder=\"0\"\nid=\"iJEF2750\"\ntitle=\"Anthony sleeping on the flight home; click to see Exif data and map\"\/><\/a>\n<br\/><small>(click to see Exif data and map)<\/small>\n\n<\/div>\n\n\n\n\n\n\n","protected":false},"excerpt":{"rendered":"<p> We took a total of six Malaysia Airlines flights during our recent trip, and in every respect but one, Malaysia Airlines was a first-rate airline. The staff (reservation and ground and air) were very nice, service was prompt and good, the planes and gates and terminals were all clean and bright. Flights generally left and arrived on time without fuss or problem. <\/p><p> But I need to rant about one issue: the airline's collective lack of common sense when it comes to night flights and the basic human need for sleep. <\/p> <p> Our flight from Kuala Lumpur to [...]","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"_links":{"self":[{"href":"https:\/\/regex.info\/blog\/wp-json\/wp\/v2\/posts\/161"}],"collection":[{"href":"https:\/\/regex.info\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/regex.info\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/regex.info\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/regex.info\/blog\/wp-json\/wp\/v2\/comments?post=161"}],"version-history":[{"count":0,"href":"https:\/\/regex.info\/blog\/wp-json\/wp\/v2\/posts\/161\/revisions"}],"wp:attachment":[{"href":"https:\/\/regex.info\/blog\/wp-json\/wp\/v2\/media?parent=161"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/regex.info\/blog\/wp-json\/wp\/v2\/categories?post=161"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/regex.info\/blog\/wp-json\/wp\/v2\/tags?post=161"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}