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My Lens Focus Issues Are Fixed, or “I Told You So”

Nikon D200 + 70-200mm f/2.8 @ 200mm — 1/350 sec, f/2.8, ISO 400 — full exif
Autofocus Doesn't Get Much Better Than This
The up/down range of what's in focus is indeed centered on the focus point

As I mentioned the other day, my camera was in the shop to repair poor autofocus. It's back now, and my first quick tests show that its autofocus is now excellent.

I'd first run into problems with the Nikon 70-200 f/2.8 that I got in November. I posted about it on the Nikon SLR Lens forum on Phil Askey's Digital Photography Review (this thread) and was told that the problem could well be my fault for not understanding what I should expect from the autofocus system. In hindsight, considering the test photos I sent, those comments were fair. So, I went about testing with a focus test chart that I designed myself, and confirmed that indeed the equipment was having issues. So, I brought it to Nikon, and after inspecting it out for three hours, they accepted it for repair.

That Nikon accepted it for repair made me feel a bit vindicated, because there are those that reflexively accuse “it's your poor technique” whenever someone suspects a focus issue, never allowing that someone might indeed have faulty equipment. In particular, one loud mouth active in these forums, Leonard Shepherd, was incessant in his accusations of ineptness to everyone (including me), even in the face of clear evidence that the person he's accusing understands the issues well.

The feeling of vindication was short-lived, because unfortunately, the situation was worse when I got the equipment back from Nikon.

I think I pretty much understood the problem early on: the 70-200 zoom needed to be calibrated. What Nikon did was adjust my D200 body to match the miscalibration of the 70-200 zoom, rendering the body miscalibrated for any other lens. Sigh. Was I being unreasonable for wanting good autofocus?

I do expect equipment at this level to work, so I had to send it in again, this time with more explicit instructions. That I have to explain camera repair to Nikon is well beyond my understanding, but it seems to have done the trick.

So, I got it back yesterday, and today did a few quick test shots with my pro glass, the 70-200/2.8 and the 17-55/2.8, and found autofocus to be excellent.

So, what did Nikon do this time? Here are the reports....

For the D200 body:

Nikon repair statement for my D200, in Japanese
Due to defective autofocus, replaced the autofocus unit.
Replaced the deformed lens mount.
Inspected the operation of all components.

For the 70-200 f/2.8 zoom lens:

Nikon repair statement for my Nikkor 70-200 f/2.8 zoom,
in Japanese
Report on the autofocus inspection: confirmed front focus, so recalibrated the autofocus unit.
Inspected for the resolving-power issue you pointed out, but could find no issue with lens accuracy.
Inspected the operation of all components.

I'm not sure what they're talking about in the second line, since I never mentioned anything about the “resolving power,” and indeed there's nothing about it in the “customer's complaint” part of the form (the whole thing of which you can see if you click on the snippet shown here.) In any case, I'm glad things are fine with it.

For the 17-55 f/2.8 zoom lens:

Nikon repair statement for my Nikkor 17-55 f/2.8 zoom, in
Japanese
Report on the autofocus inspection: could find no issue with the focus point. Everything was within specs, but we recalibrated it anyway.
We inspected for your complaint, but could find no flaw at this time.

Which is what I expected: the problem was with the 70-200, and, after Nikon's first “fix,” with the body as well. (For those keeping score, the report for the 18-200/VR was similar to the 17-55/2.8)

In Summary

In summary, I was right all along: the 70-200 was miscalibrated, and it took Nikon two tries to get it right. I didn't realize that there was anything initially wrong with the D200 body, but perhaps that's because my only lens before, the 18-200 f/3.5, is too slow to reveal the problem.

In any case, I'll take everything out for some real-world tests the first chance I get, but at this point I'm pleased that things finally seem to be fixed.


Comments so far....

Congratulations, you must be very relieved.

— comment by nils on January 20th, 2007 at 10:44pm JST (1 year, 7 months ago) comment permalink

Jeffrey,
thanks for your persistence and method in dealing with your camera/lens issues.
I have a d80, a 50 1.8, 18-200 vr and a new 70-200 2.8.
I have found that the 70-200 is not as sharp as it should be.
I have taken test shots with your chart and the 50mm and the 70-200. Both appearr to show backfocus. I would appreciate if you would look at the shots.
Best Regards,
Michael Oard

— comment by Michael Oard on July 16th, 2007 at 4:20am JST (1 year, 1 month ago) comment permalink

Hi Jeffrey, thank you for the excellent article and test chart.
I have the D300 and 18-200 VR lens and have always been a bit disappointed with the crispness of the focus -(i.e. it wasn’t!). This was especially annoying as the 18-200 lens performed really well on my previous D70s.
So, having used the chart and your instructions I have found that the sharpness in the lens achieves acceptable quality using the AF Fine Tune - using a setting of -16!
I am not sure whether that means I should get the camera / lens recalibrated by Nikon? Any thoughts. I do not have any other lenses at the moment. Are there any downsides to just running as it is?
Many thanks again.
Brian

I don’t have a D300, but I think the whole point of the AF fine Tune feature is to use it exactly as you’ve done. If it now focuses well, count your blessings and go take some pictures :-) —Jeffrey

— comment by Brian C on May 18th, 2008 at 5:44am JST (3 months ago) comment permalink
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